PRIVACY POLICY

Last updated: 29-12-2025

At Cromhall Refinishing, we take the same care with your personal information as we do with every refinishing project — with precision, respect, and attention to detail. This Privacy Policy explains how we collect, use, and protect your data when you visit cromhallrefinishing.co.uk.

Who We Are

Our website address is: https://cromhallrefinishing.co.uk

Cromhall Refinishing is a specialist refinishing and restoration business based in Cromhall, Gloucestershire.

GDPR INFORMATION

Data Controller

Cromhall Refinishing
Cromhall, Gloucestershire, UK
Email: cromhall@aol.com
Phone: 01454 419090

We are responsible for determining how your personal data is collected and used.

Lawful Basis for Processing

We process personal data under the following lawful bases:

  • Consent – when you submit forms, leave comments, or accept cookies.
  • Contract – when we communicate with you to provide quotes or services.
  • Legitimate Interests – improving our website, preventing spam, and ensuring security.
  • Legal Obligation – retaining information required for tax or regulatory purposes.

Your GDPR Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your data (where legally permitted)
  • Request a copy of your data in a portable format
  • Withdraw consent at any time
  • Object to certain types of processing

To exercise your rights, contact us at {{business email}}.

Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymised hash of your email address may be sent to the Gravatar service. Their privacy policy is available at: https://automattic.com/privacy/

After approval, your profile image (if any) becomes visible alongside your comment.

Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images on the site.

Cookies & Tracking Technologies

Below is a summary of the cookies used on our website:

Cookies (Detailed Explanation)

If you leave a comment, you may opt‑in to saving your name, email address, and website in cookies. These are for your convenience so you don’t need to re‑enter your details next time.

If you visit our login page, we set a temporary cookie to determine whether your browser accepts cookies. It contains no personal data and is discarded when you close your browser.

When you log in, several cookies are set to store your login information and screen display choices.
If you select “Remember Me”, your login persists for two weeks. Logging out removes these cookies.

If you edit or publish an article, an additional cookie will be stored to record the post ID of the article you edited.

Embedded Content from Other Websites

Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content behaves exactly as if you visited the external website directly.

These websites may collect data, use cookies, embed third‑party tracking, and monitor your interaction with the embedded content.

Who We Share Your Data With

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data

  • Comments and their metadata are stored indefinitely.
  • For registered users (if applicable), we store the personal information provided in their profile.
  • Users can view, edit, or delete their information at any time (except usernames).
  • Administrators can also view and edit this information.

What Rights You Have Over Your Data

If you have an account or have left comments, you may request an exported file of the personal data we hold about you. You may also request that we erase any personal data we hold, except for data we must retain for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Cromhall Refinishing
Email: cromhall@aol.com
Phone: 01454 419090